Privacy

Last updated: June 25th, 2025

Inquisitive Owl Software (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use the Service.

1. Information We Collect

Information you provide

Name, email, billing address, support messages

Payment data

Collected and processed by Paddle (card number, expiry, etc.)

2. How We Use Your Information

  • Provide, operate, and maintain the Service

  • Process transactions and send invoices/receipts

  • Respond to support requests

  • Improve and customise features

  • Detect and prevent fraud or misuse

  • Send product updates or marketing (with opt-out)

3. Sharing & Disclosure

We do not sell your personal information. We share data only with:

  1. Paddle – to process payments and manage subscriptions

  2. Service providers – hosting, analytics, email (bound by confidentiality)

  3. Legal authorities – if required to comply with law or protect rights

4. International Transfers

Your data may be stored or processed outside Canada. We rely on contractual safeguards such as Standard Contractual Clauses where required.

5. Cookies & Tracking

The Site uses strictly-necessary and analytics cookies. You may disable cookies in your browser, but parts of the Site may not function.

6. Data Retention

We retain personal data for as long as your account is active and as required to comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We follow industry-standard practices, including encryption in transit and at rest, least-privilege access controls, and regular security reviews. No method is 100 % secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, email support@usecasedrafter.com

9. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page. Material updates will be notified by email or in-app message.

11. Contact

For privacy questions, contact our Data Protection Officer at dave@inquisitiveowl.ca or write to Inquisitive Owl Software, 240 Daly Avenue, Ottawa, ON, K1N 6G2